CIO’s and IT Managers Make IT Easy With EasyVista.com Now Available in SaaS Mode

Published 23rd July 2009

St Albans, 23rd July 2009 – Staff&Line, a European leader in IT management solutions, has announced today that its flagship product, EasyVista, a fully integrated software suite for IT Asset and IT Service Management is now available in a new version, EasyVista 2009, which comes in two options – EasyVista Classic and EasyVista.com.

EasyVista Classic is the traditional licensed option, installed on the customer’s site, while EasyVista.com means that the product is now available in SaaS (Software as a Service) mode.

Both are designed to make IT management faster and overall, less expensive. In fact when comparing a traditional tool with EasyVista.com over a five year period in all cases, EasyVista.com proved to be 50 percent cheaper (based on 100 licences).

Everything about EasyVista 2009 has been created to make life easier for IT departments, enabling organisations to concentrate on their core business while improving quality of service to end users and reducing IT management costs. The solution is fully customisable and is easy to deploy, and upgrade, offering multi-company and multi-time zone capabilities.

Additionally, EasyVista has recently completed the PinkVERIFY certification of ITIL v3 compatibility for Service Management solutions. 11 processes were verified as being compatible with ITIL.

Some of the new features included in EasyVista 2009 are:

 Enhanced ITIL support with the introduction of service requests
 Incident management on mobile phones
 A totally revamped user interface with new functionality that makes EasyVista incredibly easy to use
 A new enhanced reporting module
 A new enhanced CMDB module which can drill down and focus on different aspects

Available in SaaS (Software As A Service) mode

The SaaS solution, EasyVista.com, cuts down on the infrastructure management which eats up valuable internal resource time, as Staff&Line now takes care of this. EasyVista.com can be deployed immediately, either into the organisation or with suppliers/outsourcers enabling the customer to achieve fast results. There are no more cumbersome migration issues, upgrades are automatic and transparent, and customers always have the latest functionalities. Organisations should factor in the cost of upgrading their on-premise solution to the latest version every few years into the long-term TCO comparison between EasyVista.com and traditional solutions.






Gregory Lefort, VP for Business Development at Staff&Line comments: “Staff&Line is a pioneer of SaaS. The first EasyVista.com platform was launched as far back as 1998. Since then hundreds of customers around the world have successfully used EasyVista.com, some of them now for over 8 years, and today we have more than 200 customers and some 2,000,000 PCs under management, handling several million events and requests every year. ”

Although hosted on Staff&Line’s SaaS platform, EasyVista.com provides the same interface capability than a traditional licensed solution installed within the company. It is available from a simple browser (no Active X or downloaded applet) and comes in 6 languages (French, English, German, Italian, Spanish and Dutch).

EasyVista.com is installed on Staff&Line’s extremely secure host platforms, available 24/7, guaranteeing high integrity and confidentiality of an organisation’s data. EasyVista.com is even more secure and available than on-premises solutions, as it is managed by professional teams completely dedicated to it and hosted by Equinix, a provider of global data center services (www.equinix.com), with sites across 18 markets in Europe, North America and Asia-Pacific. Staff&Line undertakes to ensure that EasyVista.com has better than 99.9 percent availability.

EasyVista.com can be leased for as little as £100 per month per user, which provides customers with full access to the EasyVista 2009 modules. Maintenance is included with round the clock support as an additional option.

EasyVista Connect: EasyVista.com’s connectivity module

EasyVista Connect is a module that allows EasyVista.com to interface dynamically with third-party applications such as web services, mail and file exchanges with direct links to databases. A set of standard connectors provide simple interfaces with the main software packages on the market. All data exchanges between the EasyVista.com platform and third party applications are secure in HTTPS mode, and with an SSL certificate.